One of the lawyer’s clients, this guy I absolutely can’t stand, just yelled at me and acted like I should care about it lol. He always yells at me and my co-worker. Which doesn’t make sense, because we never do anything wrong. His lawyer is always late, or doesn’t show up at all. The guy’s super unprofessional, and I get why you’d get annoyed at that, but like, 1. This happens all the time 2. Why don’t you find a new lawyer if you hate this guy so much 3. So leave? I don’t care. What is yelling at me going to help? In fact, you have his cell phone number, yell at him yourself.
He comes in five minutes before his appt time and starts ranting to me about how he doesn’t have all day to sit around, then his appointment time comes up and he asks me to go back and check again whether or not he’s come in so I do, even tho I know if he had come in he would’ve come up to the front, then I go back and say he’s not in yet, and he gets all mad and gets up and storms out yelling, “he has my number.” Five minutes later he’s back and says, “go check again to see if he’s in” and I’m like ugh bc really, it’s my job to work the phones, not to run back and forth between offices checking every few minutes if a lawyer has come in. But I do and I come back and there are other clients there so I treat them and he’s all trying to get my attention while I’m talking to these other clients and I’m like chill dude, you’ve bossed me around enough. Then the other clients get seen and he comes up to my desk and goes, “I’m really pissed off. I had an appointment time. I have things to do today. How long does it take to answer a cell phone? He doesn’t have 13 seconds to pick up my call? What is he so busy with? Do you know how rude that is? You can’t treat people that way. I’m upset, I’m really not happy about this. You tell him it’s not okay. You tell him he can’t treat his clients like this.” Lol bro I’m not the dude’s secretary. I do not work for him personally, I work for the firm as a group. His business does not concern me. I do not care about your satisfaction with him, I’m not your messenger. He has a calling service for that very purpose.
My co-worker always tells him he can’t talk to her like that. Because it’s true, we don’t owe him shit, it looks bad when a client is yelling at us in front of other clients. I just give him a very pleasant blank stare though, which pisses him off and makes me giggle. Sorry your life sucks dude, I’m not gonna let you ruin my day :)